Production, quality and environment

Objective KPIs and actions Target year
Improve service levels to strengthen customer relationships and company competitiveness Achieve a service level index of 94.5%
2028
Ensure high quality standards to strengthen customer relationships, reduce waste, and improve company competitiveness Achieve an average Quality Index of 1.09
2028
Improve water efficiency in company processes to reduce environmental impact Achieve water consumption in the manufacturing process of 103.2 m³/t
2028
Improve company energy efficiency to reduce environmental impact Achieve an energy intensity of 104.1 GJ/t at the Croce Mosso site 2028
Reduce GHG emissions to lower environmental impact Maintain an annual reduction rate of 4.2% in market-based Scope 1 and 2 emissions intensity compared with the 2021 baseline.
2028
Improve chemical management to reduce environmental impact Achieve Supplier to Zero Level 3 status 2027
Create value from manufacturing waste materials Create value from by-products 2026
2027
2028