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Only the Consumer Client has the right to withdraw from the Sale and to return the Products delivered, without any penalty and without specifying the reason, within ten days from their receipt.
The right to withdrawal as for paragraph 1, must be exerted by the Consumer Client, under penalty of annulation, by sending a registered letter with a form of acknowledgement of receipt within the term as for paragraph 1 to Successori Reda, using the address resulting from the definitions abovementioned. The above indicated communication can be sent, within the same term, also by telegram or fax to Successori Reda, if confirmed, by sending a registered letter with a form of acknowledgement of receipt within the subsequent forty-eight hours.
After the withdrawal as for paragraph 1, the returning of Products will take place without extra charges to be paid by the Consumer Client.
All the returned items shall be authorized by Successori Reda, which will release a RMA (Return Material Authorization). Once the RMA number has been received, the Client can send again the product to Successori Reda using the address resulting from the definitions. No COD packages will be accepted.
Once Products are received and their integrity has been checked as well as the originality and the integrity of the packing, Successori Reda will provide, as soon as possible, and anyhow within thirty working days from the receipt of the returned Products, for the accreditation to the client of their cost, without extra interests.
The right to withdrawal as for this article cannot be exerted by the Client if the purchased products have been used or damaged by the Client.
The right to withdrawal as for this article is excluded also in favor of Consumer Clients in case of: (i) purchase of packaged products, whose original pack has been broken or damaged by the Client; (ii) purchase of products on special offer or in promotional sale.
REDA INDUSTRIES S.r.l.
Via Robiolio, 25
13825 Valle Mosso (BI)