Orders and shipment
ORDERS FROM COMPANIES
All business customers who wish to buy from our store can rely on a dedicated price list subject to registration in the website and enabling by Reda Sales Office.
Acceptance of enabling is sent via e-mail.
We remind our customers that, in order to view the dedicated price list, they must log-in before placing an order.
SHIPMENT IN ITALY
The goods are dispatched through carrier in about 1-2 working days.
Confirmation of shipment and tracking code (required for checking order status) will be delivered via e-mail when the parcel has been handed over to the carrier from our warehouses.
No delivery costs.
Goods are shipped to all world countries, except for:
- Saudi Arabia
- Arab Emirates
Approximate delivery times are as follows:
- EU countries: 2-3 working days
- World-wide: 3-4 working days
Shipment confirmation and tracking code (required for checking order status) will be delivered via e-mail when the parcel has been handed over to the carrier from our warehouses.
No delivery costs. However, any customs duties and charges will be paid by recipient.
We are sorry, but we cannot accept sales returns or replacements for custom-made items as per Legislative Decree no. 185 sub 3 letter c of 22 May 1999, unless size and/or colour and/or variations are other than those ordered (for measures, a +/-5% tolerance is provided). In this event, please write to firstname.lastname@example.org to arrange collection.
We accept Visa, Mastercard, Cartasì and American Express credit cards. Any on-line purchases can be paid by credit card, indicating card number, expiry date and check code The amount will be debited to your card when the goods leave our warehouse.
PayPal is a quick and secure payment method provided by the eBay group. The purchaser is redirected to the PayPal site where they complete their order and pay by accessing their account, entering their email address and password, or by creating an account, which is simple, quick and free of charge. When paying with PayPal the amount is debited to the credit card (Visa, Visa Electron or Mastercard) or prepaid card (Postepay) linked to the account. PayPal protects the purchaser’s information and does not disclose financial information. For additional security, PayPal sends a confirmation email for every completed transaction. The amount is debited from the PayPal account when the order is processed. If it is cancelled the refund is credited to the same account.